Frequently Asked Questions
How long does shipping take?
Orders are produced in 2–5 business days, then shipped: 3–7 days in the EU, 5–9 in the UK, 7–15 worldwide.
Can I return a personalised item?
Custom-text products can only be returned if they arrive faulty. See our Returns page for details.
What payment methods do you accept?
We accept Visa, Mastercard and American Express, securely via Stripe.
How do I track my order?
Use the tracking link in your confirmation email, or the “Track order” button on your order page.
Do you ship internationally?
Yes — we ship worldwide, printed on demand close to you.